Polako Finance logo

When a customer takes money back: what merchants need to know about chargebacks

A chargeback lands in your account three weeks after the sale. No warning, no conversation — and you pay a dispute fee win or lose. Here is what chargebacks are, why they happen, and how to fight and prevent them.

Continue readingJul 12, 2026
When a customer takes money back: what merchants need to know about chargebacks

QR transfer or card payment: what should your business choose?

We break down two ways to accept money in Serbia — IPS transfer by QR code and card acquiring. In plain language: what works at the start, and what you need to scale.

Continue readingJun 16, 2026
QR transfer or card payment: what should your business choose?

Serbian Fintech: The Week in Review (18–24 May 2026)

Several significant developments hit the Serbian fintech space in the past seven days — the operational launch of SEPA on 5 May, a new daily record for IPS payments, and the National Bank's updated decision on systemically important banks. Worth knowing for anyone accepting payments in Serbia or handling cross-border transfers.

Continue readingMay 24, 2026
Serbian Fintech: The Week in Review (18–24 May 2026)